10JILI Forgot Password: Recover Access to Your Account

Open the login dialog, choose Forgot your password?, and enter your member account in the GET P/W form.

Key facts and contents
10JILI Com and 10JILI.cc
10jili.com, www.10jili.com and 10jili.cc all redirect with a 301 to 10jili.im, and 10jili.im is the address that serves the lobby.
10JILI Customer Service
10JILI customer service runs through the Online Service link (LiveChat) in the lobby, 24 hours a day, 7 days a week.
10JILI Link List
The lobby's news ticker names four hosts under the label Official Alternate link: 10jili.org, 10jili.beauty, 10jili4.cc and 10jili5.cc.
10JILI Deposit Steps
Log in, open Online Deposit, enter an amount between PHP100 and PHP300,000 plus a valid contact number, select Payment Bank and pay on your bank's web page.
10JILI Login
Open 10jili.im, choose Login, and enter your Account, Password and the Check Code the dialog shows.
10JILI Mobile
Play 10JILI on your phone by opening m.10jili.im in the browser you already have.
10JILI Registration
Open 10jili.im, choose Sign up and fill Member Account, Password, Confirm password, Full name, Mobile and Captcha.
10JILI Trial Account
Open Free Play on 10jili.im, choose Apply for a Trial Account and enter your mobile number.
10JILI VIP Levels
10JILI VIP has eleven levels, VIP 0 to VIP 10.
10JILI Withdrawal Steps
Log in, open Online Withdrawal, enter your withdrawal password, an amount from PHP100 to PHP100,000 and a contact number, then confirm the bank account.
  1. How the 10JILI forgot password form works
  2. Cause 1: the account has a mobile number bound
  3. Cause 2: the account has no mobile number bound
  4. Cause 3: the form says the account format is wrong
  5. Cause 4: you cannot remember the member account either
  6. 10JILI account verification: what to have ready
  7. A 10JILI problem that is not the password
  8. Still not working?

A 10JILI forgot password problem is fixed from the login dialog in one form. Choose Forgot your password?, enter your member account, and follow what the form shows. The wider brand is covered in the 10JILI casino lobby tour; this page handles only the reset and its dead ends.

How the 10JILI forgot password form works

  1. Open 10jili.im (or m.10jili.im on a phone) and choose Login.
  2. Choose Forgot your password? in the dialog.
  3. In the GET P/W form, type your member account.
  4. Press Confirm and follow the next screen.

If you change your mind, the form has a Cancel button that takes you back to the 10JILI login dialog.

Cause 1: the account has a mobile number bound

Problem

You know your member account and registered a mobile number

Fix

Use the GET P/W form and enter the member account. A bound mobile is what lets the form act on your account, so this is the quickest route.

Cause 2: the account has no mobile number bound

Problem

The form says the account is not bound to a mobile phone

Fix

The form’s own instruction is to contact online customer service. Open Live Chat, give your member account, and follow the 10JILI customer service route from there.

Cause 3: the form says the account format is wrong

Problem

The GET P/W form answers Account Format error

Fix

Retype the member account with no spaces. A valid account is 2 to 15 characters, starts with a letter, and uses only letters, numbers and underscore.

Cause 4: you cannot remember the member account either

Problem

You forgot both the account name and the password

Fix

Check where you saved it when you finished 10JILI registration, then try that name in the form. If it is gone, open Live Chat and ask for help identifying the account.

10JILI account verification: what to have ready

Support can only confirm an account is yours from details you gave at sign-up. Have these three ready before you open chat:

DetailWhy it helps
Member accountNames the account to look up
Full nameThe name you registered, which matches your bank account
Mobile numberThe number you entered on the form

A 10JILI problem that is not the password

A rejected password is not the only reason a sign-in fails. Check these three before you reset anything:

  1. Retype the Check Code fresh.
  2. Retype the Account with no typo.
  3. Confirm the address bar reads 10jili.im.

Each one blocks a login just the same as a wrong password.

Still not working?

If the GET P/W form gives no route for your account, Live Chat is the fallback, open 24 hours a day. Send your member account and full name in the first message, and tell them the reset did not work.

FAQ

How do I reset a forgotten 10JILI password?

Open the login dialog, choose Forgot your password?, type your member account in the GET P/W form and confirm.

What if my 10JILI account has no mobile number bound?

The form itself says to contact online customer service. Open Live Chat and give them your member account.

Nakalimutan ko ang password ko sa 10JILI, ano gagawin?

Pindutin ang Forgot your password? sa login, ilagay ang member account mo, at sundin ang form. Kung walang naka-bind na mobile number, pumunta sa Live Chat.

Heading over to 10JILI?

Your account, your balance and every promotion are held by 10JILI itself; this guide holds none of them.